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Dr. Benjamin YEN

Innovation and Information Management

Associate Professor

3917 5668
Dr. Benjamin YEN

Academic and Professional Qualifications

  • MSc, MPhil, PhD Columbia
  • BS National Chiao Tung

Brief Biography

Dr. Yen received his BS degree from National Chiao Tung University, Taiwan, and MS/MPhil/Ph.D. degrees from Columbia University, U.S.A. Prior to joining the School of Business, The University of Hong Kong in July 2001, he was associated with the Hong Kong University of Science and Technology (HKUST). Dr. Yen has collaborated with international companies in the U.S. and Asia, such as Siemens, Bell Labs, Philips Labs, Paragon Management Systems, Daran Eastman, etc.

Research Interest: Supply Chain Management, Electronic Commerce, Web Information Systems, Scheduling Theory/Systems/Applications.

     Honor/Award

  • Outstanding Teaching Award, HKU, 2011

Teaching (at HKU)

  • Global Supply Chain Management and Hong Kong Logistics issues
  • Project Management
  • Supply Chain Management & e-Logistics Management
  • Information Systems Development and Project Management
  • Supply Chain Management & Logistics
  • Information Technology for Banking
  • Supply Chain Management
  • Business Applications Development
  • e-Commerce for Supply Chain Management
  • Computer Concepts, Programming, and Applications

Research

Research Interests
Supply Chain Management, Electronic Commerce, Web Information Systems, Scheduling Theory/Systems/Applications.
 

Publications (selected)

Referred Journal Articles 

  • Bulut, Cevdet and B. P.-C. Yen. E-procurement in Public Sector: a Global Overview, Electronic Government, An International Journal, Vol. 10, No. 2, 2013
  • Yen, B.P.-C. and Y.W. Wan. Design and Evaluation of Improvement Method on the Web Information Navigation - A Stochastic Search Approach. Decision Support Systems. Vol 49, pp 14-23, 2010.
  • G. H. Wan and B. P.-C. Yen. Single machine scheduling to minimize total weighted earliness subject to minimum number tardy. European Journal of Operational Research, 195 (1): 89-97, 2009.
  • Luo, Z., B.P.-C. Yen, Z. Tan, and Z. Ni. Value Analysis Framework for RFID Technology Adoption in Retailers in China, Communications of Association of Information Systems, Vol. 23, pp. 295-318, 2008
  • Yen, B.P.-C., P. J.-H. Hu, and M. Wang, Towards Analytical Approach to Effective Website Designs: A Framework for Modeling, Evaluation and Enhancement, Electronic Commerce Research and Applications, Vol 6, pp.159-170, 2007.
  • Yen, B.P.-C. and K.Y.M. Ng. Virtual Objects in Electronic Catalogs: An Issue on Human-Computer Interfaces, IEEE Transactions on Systems, Man, and Cybernetics, Part A, Vol 37. No 4, pp. 599-608, 2007.
  • Duffy, C.M., V.G. Duffy and B.P.-C. Yen, Toward a Hybrid Model for Usability Resource Allocation in Industrial Software Product Development, Human Factors and Ergonomics in Manufacturing, Vol. 17/3, 245-262, 2007.
  • Yen, B.P.-C. The Design and Evaluation of Accessibility on Web Navigation, Decision Support Systems, Vol 42/4, pp 2219-2235, 2006.
  • Yen, B.P.-C. and Wu, O.Q. Internet Scheduling Environment with Market-Driven Agents, IEEE Transactions on Systems, Man, and Cybernetics, Part A, Vol. 34, No. 2, pp. 281-289, March 2004.
  • Yen, B.P.-C., A. Farhoomand and P.Ng, Constructing an e-Supply Chain at Eastman Chemical Company, Journal of Information Technology, Vol. 19, No. 2, pp. 93-107, 2004
  • Yen, B.P.-C. and E.O.S. Ng. Impact of EC on Procurement, Journal of Organizational Computing and Electronic Commerce, Vol. 13, No. 3&4: 167-189, 2003, Lawrence Erlbaum Associates
  • V.G. Duffy, Yen, B.P.-C, and G.W. Cross. Internet Marketing and Product Visualization (IMPV) Systems: Development of Evaluation in Support of Product Data Management, International Journal of Computer Integrated Manufacturing, Vol. 17/1, pp. 1-15, 2003, Taylor & Francis.
  • Yen, B.P.-C. and K.Y.M. Ng. Development and Evaluation of Dynamic Virtual Reality Catalog, Information & Management, 40, 337-349, 2003, Elsevier Science.
  • Yen, B.P.-C. and R.C.W. Kong. Personalization of Information Access for Electronic Catalogs on the Web, Electronic Commerce Research and Applications, Elsevier Science, Vol. 1, No.1, pp. 20-40, 2002.
  • G. H. Wan and B. P.-C. Yen. Tabu Search for Total Weighted Earliness and Tardiness Minimizing on a Single Machine with Distinct Due Windows, European Journal of Operations Research, Vol. 142, No.2, 271-281, 2002, Elsevier Science
  • Yen, B.P.-C. and E.O.S. Ng. Migrating Procurement onto the Internet, Electronic Commerce Research Journal, Vol. 2, Number1-2, pp. 113-134, 2002, Baltzer Science Publisher.


Book Chapters

  • Yen, B.P.-C. and G.H., Wan, Workflow Collaboration, Advances in Electronic Business - Collaborative Commerce, , IDEA Group, Vol. 1, pp. 150-182, 2005
  • Yen, B.P.-C. Analysis and Customization of Web-Based Electronic Catalogs, Web Engineering: Principles and Techniques, IDEA Group, pp. 309-331, 2005


Teaching Case

  • Making RFID work: The World's largest University Library RFID Implementation, Center of Asia Business Cases, The University of Hong Kong, (09/451), 2009
  • Aviation Spare Parts Supply Chain Management Optimization at Cathay Pacific Airways Limited, Center of Asia Business Cases, The University of Hong Kong, (09/382), 2009
  • Highly Confident Transportation: Dynamics of IT Application in Supply Chain Management, Center of Asia Business Cases, The University of Hong Kong, (08/392), 2008
  • GO-Business: competition in the newly deregulated government electronic trading service market, Center of Asia Business Cases, The University of Hong Kong, (08/375), 2007
  • GOME Electrical Appliances Holding Limited: The Tuangou Challenges, Center of Asia Business Cases, The University of Hong Kong, (06/313), 2006
  • Polo Ralph Lauren & Luen Thai: Using Collaborative Supply Chain Integration in the Apparel Value Chain, The University of Hong Kong, (06/298), 2006
  • PGL: The Entrepreneur in China’s Logistics Industry, Center of Asia Business Cases, The University of Hong Kong, (04/207), 2004
  • Towngas: Achieving Competitive Advantage through Customer Relationship Management, Center of Asia Business Cases, The University of Hong Kong, (03/178), 2003
  • Shun Sang (H.K.) Co. Ltd.: Streamlining Logistic Flow, Center of Asia Business Cases, The University of Hong Kong, (03/161), 2003
  • Constructing an e-Supply Chain at Eastman Chemical Company, Center of Asia Business Cases, The University of Hong Kong, (02/148), 2002
  • Electronic Commerce Based Supply Chain Management. Case Study: IV. WWW.HKTAIGA.COM, Royal Melbourne Institute of Technology (RMIT), 2004


Conference Proceedings

  • Ni, J.,L.K. Chu, H.L. Lv, B.P.C. Yen. A continuously-reviewed inventory model under inaccurate information.43rdInternational Conference on Computers and Industrial Engineering (CIE43). Hong Kong,16-18 October,2013.
  • B.P.-C. Yen and A. Qiu, Consumer-Driven Group Buying: A Treat or Trick to the Retailers, INFORMS MSOM 2013, July 28-30, 2013, INSEAD, France
  • A. Zeng and B.P.-C. Yen, An Analysis of the Impact of Supply Chain Risks on Market Value of Supply Chain Firm under Partnerships, Third POMS-HK International Conference, 5-6 January 2012, Hong Kong
  • A. Zeng and B.P.-C. Yen, Modeling and Analysis of Supply Chain Risk System under the Influence of Partners' Collaboration, Proceedings of IEEE 44th Hawaii International Conference of System Science (HICSS-33), Hawaii, January 4-7, 2011.
  • A. Zeng and B.P.-C. Yen, A Hierarchical Assessment Method using Bayesian Network for Material Risk Detection on Green Supply Chain, Proceedings of IEEE International Conference on Industrial Engineering and Engineering Management, Dec. 7-10, 2010, Macao, China
  • M. Wang and B. Yen, The Effects of Website Personalization on User Intention to Return through Cognitive Beliefs and Affective Reactions, Proceedings of 14th Pacific-Asia Conference on Information Systems (PACIS), Taipei, ROC, July 9-12, 2010
  • M. Huang and B. Yen. Retailer acceptance of consumer led group buying from a stakeholder influence strategy perspective, Proceedings of 14th Pacific-Asia Conference on Information Systems (PACIS), Taipei, ROC, July 9-12, 2010
  • V. Zhang, B. Yen and M. Huang. An exploratory study of the gap between client expectations and client perceived performance of the delivered information system, Proceedings of 14th Pacific-Asia Conference on Information Systems (PACIS), Taipei, ROC, July 9-12, 2010
  • Yen, B.P.-C. and Minyi Huang, Tug of War between The Retailers and Customers: The Phenomenon of Group Purchasing in China. Proceedings of The 9th International Conference on Electronic Commerce (ICEB 2009), November 30 – December 4, 2009, Wynn Macau, Macau
  • Yen, B.P.-C. Strategy Formation Framework for Technology Adoption in Supply Chain Management, Proceedings of The 9th International Conference on Electronic Commerce (ICEB 2009), November 30 – December 4, 2009, Wynn Macau, Macau
  • Yen, B.P.-C. Framework of the Strategy Formation for Technology Adoption in Supply Chain Management, Proceedings of 1st International Conference of Service Science and Innovation, Taipei, August 11-12, 2009
  • Zongwei Luo, Zhining Tan, Zhicheng Ni, and Benjamin Yen, Analysis of RFID Adoption in China, to appear in Proceedings of IEEE International Conference on e-Business Engineering (ICEBE 2007), 24-26 October 2007, in Hong Kong, China.
  • M. Wang and Yen, B.P.-C., Web Structure Reorganization to Improve Web Navigation Efficiency, Proceedings of 11th Pacific-Asia Conference on Information Systems (PACIS), July 3-6, 2007
  • M. Wang and Yen, B.P.-C., Relational Study of Information Technology and Production Management – The Case of Closer Economic Partnership Arrangement (CEPA) between Mainland China and Hong Kong, Proceedings of 11th Pacific-Asia Conference on Information Systems (PACIS), July 3-6, 2007
  • Yen, B.P.-C., P. Hu and M. Wang, Towards Effective Web Site Designs: A Framework for Modeling, Design Evaluation and Enhancement, Proceedings of IEEE International Conference on e-Technology, e-Commerce, and e-Service, March 29-April 1, 2005, Hong Kong
  • Yen, B.P.-C. Structure-Based Analysis of Web Sites, Proceedings of IEEE International Conference on e-Technology, e-Commerce, and e-Service, March 29-31, 2004, Taipei, Taiwan
  • Yen, B.P.-C. and Y.W. Wan. Design and Evaluation of Improvement method on the Web Information Navigation - A Stochastic Search Approach, Proceedings of IEEE 36th Hawaii International Conference of System Science (HICSS-36), Hawaii, January 2003.
  • Yen, B.P.-C. , A. Farhoomand and P.Ng. Constructing an e-Supply Chain at Eastman Chemical Company, Proceedings of International Conference Information Systems (ICIS), WA, USA, 2003
  • Yen, B.P.-C. The Design and Evaluation of Accessibility on Web Navigation, Proceedings of International Conference of Electronic Commerce, Hong Kong, 2002
  • Yen, B.P.-C. and Robin C.W. Kong, Personalization of Information Access for Electronic Catalogs on the Web, Proceedings of International Conference of Electronic Commerce, Vienna, 2001.
  • Yen, B.P.-C. and Kenny Y.M. Ng, Electronic Catalogs for Personalized Mobile Phone and Its Impact, Proceedings of International Conference of Electronic Commerce, Vienna, 2001
  • Yen, B.P.-C. and E.O.S. Ng, The Migration of Electronic Commerce (EC): From Planning to Assessing the Impact of EC on Supply Chain, Proceedings of International Conference on Supply Chain Management & Information Systems, Hong Kong, 2001


Research/Industrial Grant (PI) (selected)

  • From Risk to Value: The Mediating Role of Finance Analysts between Firms’ Supply Chain Risk and Their Stock Performance, JRF, HKU and Fudan
  • Stochastic Search Based Web Information Navigation, Seed Funding for Basic Research, The University of Hong Kong
  • Analytical Modeling, Evaluation and Enhancement of Website Design, RGC GRF, Hong Kong
  • Modeling, Analysis and Evaluation of Website Design, Seed Funding for Basic Research, The University of Hong Kong
  • Capability Building Programme of Manufacturing and Industrial Engineers on the application of Radio Frequency Identification (RFID) on Supply Chain Management, Professional Services Development Assistance Scheme (PSDAS), Hong Kong
  • Analysis of Tradeoffs Between Page Accessibility and Page Popularity in Web Design, Seed Funding for Basic Research, #10205296, The University of Hong Kong
  • Accessibility of Web Information System – a Structural Analysis Approach Research, Initiation Grant, The University of Hong Kong
  • Agent-Based Distributed Scheduling, RGC, Hong Kong
  • Information Technology Based Supply Chain Management, Industrial Grant, Hong Kong/Taiwan
  • Electronic Commerce in Publishing Industry, Industrial Grant, Hong Kong
  • An Information System for Manpower Planning and Allocation, Industrial Grant, Hong Kong
  • Electronic Commerce Front End for Hong Kong Apparel Industry Community, ITDC, Hong Kong

Services (selected)

University/Faculty

  • July 2013 – Present, Associate Director, Asian Case Research Center (ACRC), Faculty of Business and Economics, The University of Hong Kong
  • September 2008 – August 2012, Director of MBA (International) Program, Faculty of Business and Economics, The University of Hong Kong
  • January 2006 – present, Member of Technology Advisory Group (TAG), R&D Centre for Logistics and Supply Chain Management Enabling Technologies (LSCM), ITF, Hong Kong
  • June 2003 – present, Library Committee, The University of Hong Kong
  • July 2003 – June 2006, Program Coordinator, BBA (IS) & BS (SE), School of Business, The University of Hong Kong


Journal Editorial Board

  • Associate Editor, International Journal of Modeling and Simulation, since 2001
  • Associate Editor, Journal of Electronic Commerce Research (JECR), since 2000
  • Associate Editor, Industrial Engineering Research - An International Journal of IE Theory and Application, since 2000-2001
  • Guest Editor, Journal of Organizational Computing and Electronic Commerce, 2002
  • Guest Editor, Journal of Electronic Commerce Research - Special Issue on Electronic Commerce and Supply Chain Management, 1999
  • Guest Editor (with A Hunag and J. Windsor), International Journal of Electronic Business (IJEB) – Special Issue on Assessment of E-Commerce Systems, 2003
  • Guest Editor (with P.Chau), Journal of Electronic Commerce Research & Applications  - Special Issue, 2006
  • Member of Editorial Board, Asian Journal of Case Research (AJCR), since 2008
  • Member of Editorial Board, International Journal of Social and Organizational Dynamics in Information Technology (IJSODIT), since 2011
  • Member of Editorial Board, International Journal of Applied Logistics (IJAL), since 2009
  • Guest Editor, Communication of AIS, 2008
  • Member of Editorial Board, Journal of Information Technology Theory & Application (JITTA), since 2007
  • Member of Editorial Board, Information & Management, since 2006
  • Member of Editorial Board, International Journal of Internet Manufacturing and Services, since 2006
  • Member of Editorial Board, Journal of Database Management, since 2004
  • Editor-in-Chief, Annual Journal of Institute of Industrial Engineering (IIE) in Hong Kong, 1999 - 2003


Professional Society Committee

  • Director, IIE (Institute of Industrial Engineers) (Hong Kong), 2006-now
  • Region Vice President (Asia), IIE (Institute of Industrial Engineers), 2010-2013
  • Council member, Internet Professional Association Limited (iProA), 2009-2011
  • International Representative, International Chinese Information Systems Association (ICISA), 2008
  • Director of Communications, Hong Kong Association for Information Systems, 2005-2009
  • Vice President-Membership, Chinese-Speaking Chapter of Association for Information Systems, 2005-2007
  • Vice Chairman, IEEE Neural Network Chapter (Hong Kong), 2003-2006
  • President, IIE (Institute of Industrial Engineers) (Hong Kong), 2004-2005
  • Vice President, IIE (Institute of Industrial Engineers) (Hong Kong), 2003-2004

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