As a Knowledge Exchange (KE) initiative, the Faculty regularly shares its members’ research outcomes to the community in the form of non-technical feature articles on its websites and in its newsletter. Through promulgating high quality research findings, we hope to enable organisations to make research-based decisions relevant to their fields and allow non-academics to expand their exposure to research-related knowledge.
Investing in enjoyment delivers positive returns for financial services
As financial markets continue to test the confidence of banking customers, emotions play a central role in developing a customer’s trust and commitment to the brand; so how should banks go about managing for emotional behaviours in the production and delivery of their financial services? Read More >>
Guanxi networks have served many Chinese and foreign firms well in their pursuit of Chinese consumer markets. However, will this service continue as China transitions toward a more developed and globally competitive market economy? Read More >>
Managing knowledge for radical product innovation development in China
Companies like Apple, Intel, and Yingli Solar are producing products that radically shape the nature of product markets. But what strategies should managers apply if they want to raise or leverage the firm’s capabilities to develop leading innovative products? Read More >>